Frequently Asked Questions

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- Do you sell authentic trading cards? -

Yes — all cards we sell are 100% authentic. We do not sell proxies or reproductions. Every card is inspected and verified before being listed.

- What condition are the cards? -

Card conditions follow a standard grading scale. Each product listing includes the condition for that specific card. Higher-value cards may include additional photos or a rotating video for clarity.

- How long does shipping take? -

Orders are typically processed within 1 day. Delivery times depend on the shipping method chosen at checkout.

- How much does shipping cost? -

Shipping costs are calculated at checkout based on item weight and chosen shipping method. We offer affordable options for both single cards and larger orders.

- How are cards packaged? -

Cards are packaged securely to ensure safe delivery. Higher-value cards are shipped in protective sleeves and toploaders. Orders are well packed to prevent bending or damage.

- Can I return my order? -

Returns are accepted if an item arrives damaged or is not as described. Please contact us within 7 days of delivery with your order number and photos. Email us at shop.tiptopcards@gmail.com to request a return.

- Do you buy cards from customers? -

We currently don't have this option, but it is planned to be added to the site.

- Do you offer combined shipping? -

Yes — Shopify automatically combines shipping at checkout if multiple items are bought in the same order.

- Who should I contact for help? -

You can reach us anytime via our email shop.tiptopcards@gmail.com. We aim to respond within 24 hours.